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Understanding and Dealing With Moral Distress in Nursing

Walden University’s MSN degree program offers insight into this critical workplace issue.

In 1984, philosopher and ethicist Andrew Jameton gave a name to how nurses feel when they are required to follow a policy that conflicts with their morals and values. He called this moral distress.1

Thirty years later, nursing educator and researcher Martin Woods published his own research on the topic in “Beyond Moral Distress: Preserving the Ethical Integrity of Nurses.” The article, published in Nursing Ethics, highlighted one cost of moral distress: “… 16% of nurses in New Zealand were presently considering leaving their positions, and 48% had at least considered leaving a given nursing position in the past because of moral distress.”2

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Students in Walden University’s Master of Science in Nursing (MSN) online degree program learn more about this critical concept in the course Interprofessional Organizational and Systems Leadership. Woods’ article is required reading as MSN students explore evidence-based strategies to create healthy work environments that empower nurses and build collaborative teams.

Read along with Walden’s MSN degree-seeking candidates to learn more about Woods’ findings:2

Every year, I meet a new group of postgraduate nursing students who come together to study ethics at an advanced level. For some, it is the first time in their careers that they have been able to express their ethical concerns in such a forum, or in some cases, in any formal setting; for others, it is a confirmation that not all perceived failures relating to moral issues are necessarily of their or their nursing colleagues’ own making. For all, it is a bittersweet confirmation of the difficulties involved in dealing with those sometimes painful moral problems that they have encountered over what is often several years of practice.

Indeed, it is as if through the exchange of narratives, each student feels not only marginally unburdened but free to finally state those things that really matter to them in a forum where others actually appreciate their opinions. But then at some point, we come to an examination of what is currently called nursing “moral distress,” and slowly but surely, a rising degree of exasperation and annoyance emerges around the room, as one by one the students all focus on the same question, namely, “What are we to do about moral distress?”

Moral distress is a phenomenon that is a reality in nursing however it is labeled or packaged, and whatever the experts say it is or it is not. Whenever a group of experienced nurses identify a collection of unresolved or poorly resolved ethical issues in their workplaces, it will exist in one form or another.

It is moral distress (as opposed to other possibilities of nursing distress) when there exists a moral element or threat to a nurse’s moral integrity that causes feelings of disquiet, and yes, even distress. It is moral distress (and not an ethical dilemma) when nurses feel that they have no ethical choice to make in a given situation; when there is ample evidence that nurses often feel devalued and ignored when attempting to resolve an ethical issue; and when nurses in numerous countries all appear to be saying the same things about their difficulties and frustrations when attempting to effectively respond to ethical issues in their practices.

For my own part, I discovered just how pertinent all of this was when analyzing my own research results on this topic this very year when it became clear that 16% of nurses in New Zealand were presently considering leaving their positions, and 48% had at least considered leaving a given nursing position in the past because of moral distress.

The causes of moral distress in nursing practice are clearly many and varied, although in recent times, they are largely described as being related to either internal or external constraints. Many nurses are no doubt familiar with the first kind; it is often difficult to know what the right thing to do is because there are always a number of conflicting interpretations and possibilities. Here, admittedly, the boundaries between a moral dilemma and moral distress may become blurred; such is the nature of the mental gymnastics so often associated with any significant ethical problem. But the second kind, the external constraints, is a different matter. Then, as is often argued, most nurses know what is the right thing to do, but cannot do so because of these constraints. It is not that there is even the illusion of choices in this instance because many of the constraints are related to factors outside the control of nurses. The list grows yearly, but lack of organizational support across all levels, indifferent and unsupportive organizational cultures, poor leadership, lack of adequate resources, recruitment and retention issues, government interference, and dubious policies are but a few of the main ones.

This then is not an argument about the lack of motivation to do the right thing, or a lack of moral ability or an adequate ethics education, but about the presence or otherwise of the best ethical climate in which to do the right thing, or as best we can under the circumstances. But how should nurses respond to moral distress?

First, we must recognize and encourage debates about the problem in healthcare settings at all levels. The state of affairs concerning moral distress, or whatever it may eventually be called, cannot be allowed to continue forever, or to go unchallenged.

Second, we need to understand the wider implications of the problem by remembering that moral distress is not just about nurses but about nurses and everyone else involved in healthcare, that is, patients, families, other healthcare workers, managers, administrators, advisors and more. Subsequently, nurses should be involved in interdisciplinary group discussions, ethics committees, and in developing organizational policies and guidelines.

Third, we must respond in an organized and appropriate manner. Worksite interventional programs could be targeted at those employees identified most prone to experience the effects of moral distress. Nurse managers and other nurse leaders should recognize the moral burden carried by those practitioners who deal regularly with major moral issues.

Fourth, we must find ways to educate ourselves and others about the issue—by sharing our stories, by placing a greater emphasis on the problem at all levels of nursing education, and by ensuring that the general public is fully aware of the issue.

Finally, we really must find ways to support each other. Certain nurses could act as ethics counselors or nurse mentors on the unit level to help nurses identify and control sources of moral stress. Charge nurses should find time to discuss morally distressing patient care situations with their nursing staff.

All of the above will require a certain kind of moral courage, but unless a series of concerted and systematic challenges are made, nurses are likely to continue to face a wide range of ethical situations leading to the experience of moral distress, and subsequent loss of moral integrity. Mindful of this, and whatever we may call the phenomenon that is moral distress, and whatever the arguments for and against the varied conceptualizations of moral distress, what is really important is that something should be done about this serious and demoralizing problem now rather than later.

Aspire to Leadership in Nursing

When you earn a master’s degree in nursing from Walden, you can position yourself for a leadership role by choosing the Nurse Executive specialization, one of four specialty practice choices. Or, choose from Nursing Education, Public Health Nursing, and Nursing Informatics.

If you prefer to demonstrate leadership by providing top-quality direct patient care, Walden offers MSN specializations in Family Nurse Practitioner, Adult-Gerontology Primary Care Nurse Practitioner, Adult-Gerontology Acute Care Nurse Practitioner, and Psychiatric-Mental Health Nurse Practitioner.

When you are ready to pursue an online nursing degree, Walden gives you other choices, too. You can start your master’s in nursing online with a hospital diploma or associate degree in nursing. You can choose a traditional, course-based learning format or a competency-based learning format that lets you progress at your own pace.

As you blaze your MSN nursing path, you’ll learn from expert faculty members, all of whom hold doctoral degrees. You’ll build and hone skills using top technology, like patient simulation software. And throughout your nursing school journey, your master’s degree program will always be at your fingertips, in a flexible online learning platform that travels with you.

Walden University, No. 1 in Master of Science in Nursing graduates in the United States,3 can give you the broad knowledge and versatile skills to create healthier workplaces—and to thrive in them.

Walden University is an accredited institution offering a Master of Science in Nursing (MSN) online. Expand your career options and earn your degree in a convenient, flexible format that fits your busy life.

1Source: https://journalofethics.ama-assn.org/article/what-moral-distress-nursing-history-could-suggest-about-future-health-care/2017-06
2Source: https://journals-sagepub-com.ezp.waldenulibrary.org/doi/10.1177/0969733013512741
3Source: Source: National Center for Education Statistics (NCES) IPEDS database. Collected using Burning Glass Technologies. Retrieved February 2020, using CIP code 51.38 (Registered Nursing, Nursing Administration, Nursing Research, and Clinical Nursing). Includes 2017–18 provisional data.

Walden University is accredited by The Higher Learning Commission, www.hlcommission.org.

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