Graduate Certificate in Public Management and Leadership

Students in this course are introduced to Walden University and to the requirements for successful participation in an online curriculum. Students work toward building a foundation for academic and professional success as scholar-practitioners and social change agents. They assess the relationship of mission and vision to professional goals and develop a program of study, a Professional Development Plan, and strategies for online success. Students also explore resources used throughout the program, such as the online Walden University Library. Students engage in course assignments focused on the practical application of professional writing, critical-thinking skills, and the promotion of professional and academic excellence and integrity.

Students in this course engage in a collaborative study of the changing strategic context of public administration. Students apply a systems perspective to construct a public enterprise “mental” model of a public organization to understand the strategic context for practical action and the stakeholder relations involved. Students demonstrate their knowledge of the interrelated flows of money, knowledge, and influence, as they weave these elements in their model. They engage in readings and practical assignments that emphasize management and leadership in a time of unprecedented and unpredictable change. Students also work toward developing professional-action habits for pragmatic-action learning in the practice of public administration.

Students in this course are engaged in a collaborative study of the nature and methods of transformative change in the complex human systems of contemporary public organizations. Students explore and employ a pragmatic-action-learning process for studying the experience of transformative change in complex systems. They examine the dynamics of complex adaptive systems to gain an understanding of how large-scale and highly interrelated human systems change through self-organization. Students explore and apply appreciative inquiry and other selected methods of transformative change to a positive organizational-change situation of personal interest. They also have the opportunity to develop professional-action habits for pragmatic-action learning in the practice of public administration.

In today's complex environment, leaders engaged in shaping public policy and programs must know how to use the emotional and intellectual power of language to motivate, inspire, and competently manage their organizations. In this course, students examine dynamic leadership techniques, such as effective communication, that effect conscious and unconscious influences on human behavior. Through discussions, group assignments, and individual projects, students apply theoretical and practical course content to demonstrate the necessary components for making effective human connections. Students also learn why stories, symbols, and metaphors are essential elements in the language of leadership.