5 Things Great Managers Do To Connect With Employees
Healthy communication boosts employee engagement
Business managers face a host of challenges on the job, from making decisions to leading teams. But while a manager’s role involves mentoring, it can be difficult to walk the line between leadership and camaraderie with employees. Top MBA programs emphasize management skills because they make an impact on retention—in a recent study, 2,000 workers said management isn’t listening or acting on their feedback and it is a primary reason for leaving a job.1 Here are five things managers can do to build quality connections with their employees.
Take Time to Listen and Act Upon Feedback
Many managers feel too busy to pause and listen to their employees’ concerns—but connection doesn’t have to be time consuming. Most employees (78%) say they’re eager to take surveys but nearly half don’t believe their feedback is acted upon. There are other ways outside of survey, to help ensues employees are heard.1 Build quick check-in meetings into your schedule. Depending on personality types and team dynamics, some employees won’t step forward with their concerns or ideas in a large meeting or approach you on their own—so it’s important to set aside time for periodic one-on-one meetings, too. Use those conferences to build healthy relationships with your team members, listen to their suggestions, and recognize their contributions. Time spent investing in employees can yield tremendous dividends in the form of improved team dynamics, productivity, and engagement.
While communication must obviously remain professional, great managers are secure enough to be open with their employees about decision-making, plans for the company or team, and even personal weaknesses. The more forthcoming a manager can be, the more respect he or she will garner from employees. And by being open themselves, managers invite their team members to share concerns and cultivate good communication in the workplace.
Managers who want to be appreciated must first show respect to their workers. Respect comes in many forms, such as punctuality, empathy, and cultural understanding, and it goes a long way toward building bridges between diverse personality types and work styles. On the best, highest-functioning teams, staff and management cultivate an atmosphere of mutual respect and understanding.
Great managers recognize their team members’ strengths and successes and call them out in positive ways. The most successful recognition is often communicated through simple means—a thank-you note or an expression of appreciation in a group meeting, for example. Make an effort to recognize and call out not only visible successes but also personality strengths and what each member brings to the team. When employees feel seen and appreciated, their engagement with work—and their team—deepens tremendously.
Cultivate Open Communication
Excellent leaders anticipate common office dynamics such as gossip, bullying, and petty disagreements and foster an environment in which team members feel comfortable communicating their thoughts and opinions. If a toxic environment does exist, don’t ignore it—as the manager, take the initiative to open up dialogue between concerned parties and make sure everyone is heard. Similarly, make information about company initiatives, growth plans, and projects freely available to your team. People stay invested when they are fully informed.
Enrolling in an online MBA program can provide the career development you need for current and future business positions. Walden University’s MBA program offers specializations in Project Management, Healthcare Management, and Human Resource Management. Choose the specialization that matches your talents and career goals.
Walden University is an accredited institution offering a Master of Business Administration degree program online. Expand your career options and earn your degree using a convenient, flexible learning platform that fits your busy life.
Walden University is accredited by The Higher Learning Commission, www.hlcommission.org.