In a top DBA program, you can gain experience applying the Baldrige Excellence Framework.

A business man drawing a line going upwards over a superimposed graph.In business management, there’s no magic spell that can help you succeed. But that doesn’t mean some strategies aren’t more helpful then others. One of the most helpful? The Baldrige Excellence Framework.

What Is the Baldrige Excellence Framework

Developed in the 1980s and run as a public-private partnership through the National Institute of Standards and Technology, the Baldrige Excellence Framework is a time-tested system for organizational management. Rather than being prescriptive, the framework offers comprehensive guidelines and measurement tools designed to help organizations spur innovation, improve results, and assess progress. The framework’s focus on methods and strategies makes it adaptable to all types and sizes of organizations, including manufacturing businesses, small businesses, nonprofits, government agencies, educational institutions, and healthcare providers.

How Does the Baldrige Excellence Framework Work?

The Baldrige Excellence Framework is centered on the integration of seven critical areas shared by all organizations. These areas are:

  1. Leadership
  2. Strategy
  3. Customers
  4. Measurement, analysis, and knowledge management
  5. Workforce
  6. Operations
  7. Results

While every organization is different, all perform better when the critical areas are properly balanced so that the goals of an organization are aligned at every level. But aligning those goals is a lot more complex than simply integrating the seven critical areas. According to the Baldrige Excellence Framework, to reach true excellence, your organization also needs to develop the core values and concepts that are most associated with the highest-performing organizations in your class.

These core values and concepts vary depending on organizational type. For instance, for educational organizations, the Baldrige Excellence Framework encourages the development of core values and concepts such as:1

  • Systems perspective
  • Visionary leadership
  • Student-centered excellence
  • Valuing people
  • Organizational learning and agility
  • Focus on success
  • Managing for innovation
  • Management by fact
  • Societal responsibility
  • Ethics and transparency
  • Delivering value and results

The Baldrige Excellence Framework is not something you master overnight. Understanding and adopting the best core values for your organization takes time and effort—as does aligning your goals across all critical areas. But those who learn how to properly apply the framework often see results, which is why it’s so often studied by those who want to succeed in management.

How Can You Master the Baldrige Excellence Framework?

Learning about the Baldrige Excellence Framework is one thing, but learning how to master it takes a high level of education—the kind of education you can receive in a top DBA program.

Short for Doctor of Business Administration, a DBA is a professional doctorate in business. Unlike a PhD degree (such as a PhD in Management), a DBA degree helps you gain knowledge and skills you can apply to a professional rather than an academic setting. This approach includes completing a capstone project—a project in which you can make use of the Baldrige Excellence Framework.

In fact, applying the Baldrige Excellence Framework is exactly what Dr. Tammy Jameson did while completing her DBA degree at Walden University. For her capstone project, she helped a nonprofit achieve its goals through application of the framework, an experience that helped her take her career to the next level.

And it wasn’t only what she learned in the Walden DBA program that helped her succeed. Walden’s online learning format was also essential in helping her achieve her goal. Like many working adults, Dr. Jameson couldn’t simply pause her busy life in pursuit of a doctorate. She needed to continue working full time and devote time to her family. Walden’s online DBA program gave her the opportunity to do just that. And Walden’s online DBA program can do the same for you. That’s because earning an online DBA degree gives you the ability to complete your coursework from home at whatever time of day works best for you.

If you want to master the Baldrige Excellence Framework and gain other top-end organizational skills, a DBA degree can be the perfect choice. And online education can make earning your DBA a reality.

Walden University is an accredited institution offering a Doctor of Business Administration (DBA) degree program online. Expand your career options and earn your degree using a convenient, flexible learning platform that fits your busy life.


Walden University is accredited by The Higher Learning Commission,

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