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Explore our BS in Human Services Leadership and Administration concentration

The Leadership and Administration concentration in the online BS in Human Services program examines the challenges that face those in leadership roles, especially in the private, public, and nonprofit sectors. You will study theories and principles of leadership development and analyze the ethical considerations facing leaders today. By the completion of your studies, you will have a strong understanding of the leadership skills needed to address important social issues and implement change.

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Degree Completion Requirements

  • 181 quarter credits
    • General education courses (46 cr.)*
    • Core courses (45 cr.)
    • Concentration courses (30 cr.)
    • Elective courses (55 cr.)
    • Capstone course (5 cr.)

Students may be eligible to transfer up to 135 credits. At least 45 credits must be completed at Walden.

This sequence represents the minimum time to completion. Time to completion will vary by student, depending on individual progress and credits transferred, if applicable. For a personalized estimate of the number of your transfer credits that Walden would accept, call an Enrollment Specialist at 855-646-5286.

*Click here for required general education courses by program.


Course Code Title Credits


HMNT 1001

Living and Learning in a Technological World

Imagine life without cell phones, television, or the Internet. Recent technological developments have significantly altered all aspects of human life: at work; in play; and in personal, family, and social interactions. In this course, students examine the advantages, disadvantages, and controversies of living and learning in an ever-changing technological environment. By exploring multiple perspectives, students discover how technology is changing media, culture, business, health, human behavior, and overall access to information. In a dynamic, reflective, and engaging classroom environment, students use a variety of audio, visual, literary, and artistic resources, to engage in open dialogue. Students are also introduced to the tools essential to success at Walden. Students complete the course with a personalized success plan that provides a customized roadmap and tools that they can use immediately on their journey toward the completion of their bachelor's degree. *Note: virtual, cyber, digital, and asynchronous are used to describe online environments in this course.

(6 cr.)


HUMN 1030

The Human Services Professional Practitioner: The Humanitarian in Practice

The human services field provides rewarding and challenging situations as professionals support diverse populations in an effort to change the lives of individuals, families, and communities. Students in this course explore the profession and the role of a human services professional practitioner as a humanitarian in this increasingly diverse and complex world. As students explore the range of humanitarian efforts, they self-assess their own aspirations, abilities, skills, characteristics, ethics, and cultural identity in preparation for their future in the human services. Students also explore ethical issues that can arise when working in diverse cultures around the globe. Applying foundational concepts, students also investigate current trends in the field of human and humanitarian service.

(5 cr.)
HUMN 2007

Developing the Helping Relationship

Human services professional practitioners must be able to demonstrate helping skills and approaches that lead to productive relationships with service users, no matter the context. These skills include basic communication skills, active listening, empathy, trust building, and cultural humility. Students in this course examine their existing skill set and then build on it through a series of written exercises, reflections, and interactive video-based responses to human services scenarios. They also receive instruction on holistic appraisal, collaborative advocacy, and goal setting as key activities in the helping relationship. The course culminates with students filming and evaluating themselves in the role of a practitioner engaging with a service user. (Prerequisite(s): HUMN 1030.)

(5 cr.)
HUMN 2050

Understanding Urban Culture and Community Assessment

[Under development] (Prerequisite(s): ENGL 1010.)

(5 cr.)
HUMN 3010

Crisis and Positive Intervention

In this course, students examine situational procedures and techniques necessary in defusing situations identified as crises. Students work toward gaining skills to evaluate crisis experiences by combining active listening with an understanding of crisis patterns. Through class activities, such as case studies and comparative analyses, they learn how to work through difficult emotional, social, and health crises. Students also assess concepts and share perspectives through peer discussion on related topics, such as intervention models and strategies; system crisis intervention; collaboration; countertransference; secondary traumatic stress disorder and vicarious trauma; burnout prevention; and referral resources.   (Prerequisite(s): PSYC 1001, or PSYC 1002, or PSYC 1003.)

(5 cr.)
HUMN 3013

Person-Centered Planning and Case Management

This course is designed to provide students with practical skills for organizing and brokering community resources for human services clients. This includes emphasis on needs assessment for different client communities, developing plans for comprehensive care services, and utilizing formal and informal networks to maximize client access to services. Emphasis is placed on interagency coordination as well as human services community resource building to achieve success in service delivery. (Prerequisite(s): HUMN 1030 and HUMN 2007.)

(5 cr.)
HUMN 4003

Measuring Effectiveness of Human Services Delivery

Human service professionals engage clients with a variety of needs. How can students be certain, though, that their services are effective in preventing recidivism in a population of drug-addicted persons, or that they have provided the necessary life skills training for a homeless person to transition into the workplace? This course is designed to provide skills for community needs assessment, program development, design, implementation, and evaluation across a variety of human services domains. Specific focus will be given to planning quality measures that demonstrate a program's effectiveness to all key stakeholders.

(5 cr.)
HUMN 4009

Cultural Humility and Diversity

Learning to work effectively with diverse individuals and communities requires a clear understanding of one's own culture, status, and power in society, as well as the values and beliefs of others. In this course, students recognize, reconstruct, and analyze the unique cultural setting out of which they themselves developed. Students then apply this self-awareness to their interactions, both within the course and in their personal and professional lives. Through directed journaling and applied assignments, students explore how to recognize bias, oppression, and power imbalances as they exist in our everyday lives and gain a broad understanding of the importance of cultural humility. Students leave the course with an action plan for how best to continue their own growth as well as apply their new understandings as social change agents engaged in multicultural practice. (Prerequisite(s): HUMN 1030.)

HUMN 4010

Mental Health Crisis Response

The ability to effectively respond to people in mental health and substance use crisis is especially important for professionals on the front lines of human services. In this course, students study how to identify the signs and symptoms of mental health and substance use disorders in adults. They then analyze and apply approaches to deescalate scenarios involving various mental health problems and contexts. By the end of the course, students have a set of guidelines to follow and referral resources to use in the practice of mental health crisis response in their own communities and workplaces. (Prerequisite(s): HUMN 1030 and HUMN 2007.)

(5 cr.)
HUMN 4020

Advocacy in the Global Community

Students in this course explore how groups and organizations are making a difference by serving the global community. Students examine the function, operation, and relationship between organizations that address global issues, such as disaster relief, HIV, hunger, education, women's rights, and healthcare; such organizations include intergovernmental organizations (IGOs) and nongovernmental organizations (NGOs). Students examine the strategies and techniques that successful organizations use in responding to global challenges. They also consider current issues that have potential to become global crises, and they discuss the future of public service in the global community. Applying concepts of service and related governance issues, students complete a final research project on a major issue currently affecting the global society. (Prerequisite(s): HUMN 1030.)

(5 cr.)


HUMN 2010

Introduction to Human Services

Human services is a field that provides rewarding as well as challenging situations as professionals support a diverse range of clients in solving problems and working through difficult situations. Students in this course explore the historical development of the human services field, human services theories, the systems approach to human services, and the role of the human service professional. They examine a range of roles and areas of specialization available to those in the profession as well as related challenges, such as ethical and diversity issues when working with people in different populations. Applying foundational concepts, students also investigate trends in the field of human services, such as medical and mental health breakthroughs and changes in client populations.

(5 cr.)

Students choose five courses from the list below, and at least 10 credits must be completed from courses at the 3000/4000 level.

PSPA 2002

The Making of Public Policy

What is public policy? Who develops it and how is it made? In this course, students explore how the government makes decisions and the impact these decisions have on people and communities. Students learn how issues become important, how groups exercise power, and how government policies are evaluated and modified. Students also examine whether the public policy process is generally fair to the majority of citizens or whether it provides unfair advantage to certain groups. In this course, students have an opportunity to engage in the exploration of many of the questions and issues surrounding the development of public policy.  

(5 cr.)
PSPA 2030

Leadership and Volunteerism

Volunteers are one of the most important resources for nonprofit organizations. Through this course, students learn the crucial importance of volunteers to organizations and groups striving to build better communities and address important social problems. Students explore how successful leaders recruit qualified volunteers, retain their commitment over time, and empower them to act on behalf of shared goals. They identify the key challenges facing organizations that rely heavily on volunteers and the most effective means of addressing these challenges. Students also examine and discuss the particular leadership skills required in volunteer organizations and consider how they can develop these proficiencies to lead future volunteer efforts and effect positive social change.  

(5 cr.)
PSPA 3002

Ethics in Public Leadership

Ethics is a key element of successful government and nonprofit leadership. Ethically, on individual and institutional levels, many things can go wrong in government and nonprofit organizations. Students in this course gain insight into causes, obstacles, and barriers to ethical leadership. They explore how successful public sector leaders build organizations that reflect strong ethical values. Students examine qualities of ethical leaders, ethical organizations, and ethical decision making. They use practical tools for achieving ethical public leadership in case studies and real-life scenarios.   (Prerequisite(s): PSPA 1002, PSPA 1003, PSPA 2001, PSPA 2002, and POLI 1001.)

(5 cr.)
PSYC 3009

Psychology of Leadership

Are leaders made or born? This question has been debated for decades. Building on requisite comprehension of psychology, such as understanding development and behavior, mental processes, and how people interact, students apply this knowledge in consideration of what makes a leader. They examine theories and principles of leadership and leader development. Students engage in coursework focused on leadership styles, characteristics and qualities of effective leaders, cultural issues, empowerment and development, ethics and values, and global leadership. They apply leadership concepts and principles to personal experiences to contextualize theory and further examine the leadership role.   PSYC 1001 [or PSYC 1002 and PSYC 1003] and PSYC 2000.) 

(5 cr.)
PSYC 4001

Cultural Perspectives in Health Psychology

How does one's culture influence health-related behavior and how does culture impact an individual's response to stress, pain, and illness? In this course, students learn how biological, psychological, sociological, and cognitive factors affect individual health behaviors. Students engage in discussions and practical, application-based assignments on a variety of topics, including cultural responses to health, stress management, and coping mechanisms; pain theory and management techniques; health psychology theories and models; and strategies for helping people achieve health psychology goals when faced with illness. Students apply principles of health psychology to case studies and real-life examples related to promoting, achieving, and maintaining optimal health as well as psychological adjustment to illness in different cultures.   PSYC 1001 [or PSYC 1002 and PSYC 1003] and PSYC 2000.) 

(5 cr.)
PSPA 4020

New Skills for Leaders in the Public Sector

Contemporary public managers use a variety of new tools and strategies to implement public policy and conduct business. Students in this course learn about the new skills required of public administrators to be successful in a rapidly changing environment. They examine a variety of topics, such as team building, contracting, procurement, compliance, grant writing, and outsourcing/insourcing. Through this course, students also have the opportunity to explore job opportunities at the government level as well as in the nonprofit sector.  

(5 cr.)


HUMN 4920


In this course, students synthesize information and experiences gathered over the course of the Bachelor of Science in Human Services program. Students will identify a human service gap in their local area and develop a detailed proposal for addressing the needs of the client population who are affected. This will include a background literature review, description of the problem area and the history of the community's response, and a detailed plan for addressing the gap with attention given to multicultural considerations. In accordance with Walden University's mission, students will be expected to demonstrate clearly the social change implications of the plan that they develop.

(5 cr.)


Choose 10 courses from either general education or other Walden bachelor’s degree programs. At least 15 elective credits must be at the 3000–4000 level. Your elective credits should total 50 to meet your program requirements. You may also be eligible to transfer previous credit to meet your elective requirements. Note on minors: Electives can also be used to complete a six-course minor.


Tuition and Fees

Curriculum Component Requirements Cost Amount
Tuition 181 quarter credit hours $325 per quarter hour $58,825
Technology Fee Per quarter $160 $2,560


*Tuition reflects the minimum time to completion. Time to completion varies by student, depending on individual progress and credits transferred, if applicable. Tuition and time to complete may be reduced if transfer credits are accepted, or if you receive grants, scholarships or other tuition reductions. Walden may accept up to 135 transfer credits. For a personalized estimate of the number of your transfer credits that Walden would accept, call an Enrollment Specialist at 844-768-0109.

Tuition and fees are subject to change. Books and materials are not included and may cost up to an additional $5,000.


Many Walden degree-seeking students—67%—receive some form of financial aid.* Create a customized plan that makes sense for you.

*Source: Walden University’s Office of Financial Aid. Data reports as of 2018.

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Program Savings

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Admission Requirements

Admission is considered for adult students who hold a high school diploma or its equivalent. Applicants must also meet one of the following criteria:

  • You are 21 years of age or older.
  • You are less than 21 years of age with 60 quarter credit hours.
  • You are an active member of the military or a veteran with documentation of service.

You are concurrently enrolled in an approved partner institution with an articulation agreement with Walden.
More information for international applicants.