Your impact matters. Channel your compassion for others into a fulfilling career with Walden’s BS in Human Services program.
The Leadership and Administration concentration in the online BS in Human Services program examines the challenges that face those in leadership roles, especially in the private, public, and nonprofit sectors. You will study theories and principles of leadership development and analyze the ethical considerations facing leaders today. By the completion of your studies, you will have a strong understanding of the leadership skills needed to address important social issues and implement change.
Students may be eligible to transfer up to 135 credits. At least 45 credits must be completed at Walden.
This sequence represents the minimum time to completion. Time to completion will vary by student, depending on individual progress and credits transferred, if applicable. For a personalized estimate of your time to completion, call an enrollment specialist at 855-646-5286.
|Course Code||HMNT 1001||Course||Living and Learning in a Technological World||Credits||(6 cr.)|
Imagine life without cell phones, television, or the Internet. Recent technological developments have significantly altered all aspects of human life: at work; in play; and in personal, family, and social interactions. In this course, students examine the advantages, disadvantages, and controversies of living and learning in an ever-changing technological environment. By exploring multiple perspectives, students discover how technology is changing media, culture, business, health, human behavior, and overall access to information. In a dynamic, reflective, and engaging classroom environment, students use a variety of audio, visual, literary, and artistic resources, to engage in open dialogue. Students are also introduced to the tools essential to success at Walden. Students complete the course with a personalized success plan that provides a customized roadmap and tools that they can use immediately on their journey toward the completion of their bachelor's degree. *Note: virtual, cyber, digital, and asynchronous are used to describe online environments in this course.
|Course Code||HUMN 1020||Course||The Humanitarian Professional in a Changing World||Credits||(5 cr.)|
|Course Code||EDUC 1006||Course||Child, Family, and Community Relationships||Credits||(5 cr.)|
|Course Code||IDST 2050||Course||Interdisciplinary Experience: Sustaining Quality of Life in the City||Credits||(5 cr.)|
|Course Code||HUMN 3010||Course||Crisis and Intervention||Credits||(5 cr.)|
|Course Code||HUMN 4008||Course||Intergroup Conflict and Peace Building||Credits||(5 cr.)|
|Course Code||HUMN 4402||Course||Planning and Budgeting||Credits||(5 cr.)|
|Course Code||HUMN 4001||Course||Case Management for Persons in Need||Credits||(5 cr.)|
|Course Code||HUMN 4002||Course||Effective Human Services Interviewing||Credits||(5 cr.)|
|Course Code||HUMN 4003||Course||Measuring Effectiveness of Human Services Delivery||Credits||(5 cr.)|
The social service and humanitarian services field provides rewarding and challenging situations as professionals support diverse populations in an effort to change the lives of individuals, families, and communities. Students in this course explore the profession and the role of a humanitarian professional in this increasingly diverse and complex world. As students explore the range of humanitarian efforts, they self-assess their own aspirations, abilities, skills, characteristics, ethics, and cultural identity in preparation for their future in the humanitarian profession. Students examine a range of roles, responsibilities, and social change efforts of humanitarian professionals. Students also explore ethical issues that can arise when working in diverse cultures around the globe. Applying foundational concepts, students also investigate current trends in the field of humanitarian service.
Complex events, such as divorce, child abuse and neglect, and illness and death of family members, are common occurrences in today's society. This course is a survey of the ways in which professionals and families work together in supporting child and family resiliency within the context of these complex issues. Education professionals explore formal and informal communication strategies; family participation in group settings; family education; advocacy for families; and the impact of family, culture, and community on children's development and learning within early childhood programs. Through this course, education professionals have the opportunity to gain the communication and conflict-management skills needed to prepare for future professional challenges in the field of education.
In light of global urbanization, students in this course discuss the components that contribute to a meaningful life in the city and the ways in which urban communities strive to achieve it. Students collaborate to explore multiple perspectives derived from the social and natural sciences and the humanities. Upon completion, students will understand the factors that contribute to improving quality of life in an urban environment. ENGL 1001 OR ENGL 1010.)
In this course, students examine situational procedures and techniques necessary in defusing situations identified as crises. Students work toward gaining skills to evaluate crisis experiences by combining active listening with an understanding of crisis patterns. Through class activities, such as case studies and comparative analyses, they learn how to work through difficult emotional, social, and health crises. Students also assess concepts and share perspectives through peer discussion on related topics, such as intervention models and strategies; system crisis intervention; collaboration; countertransference; secondary traumatic stress disorder and vicarious trauma; burnout prevention; and referral resources. PSYC 1001, or PSYC 1002, or PSYC 1003.)
In a world encumbered with conflict, tension, and injustice, strategies for building peace are essential. In this course, students assess theories and principles of conflict management and resolution. They examine and employ theories and applications of intergroup dynamics; principles and underlying philosophies of non-violence; and social science principles to understand conflict and promote peace. Students gain practical experience applying principles of peace building to proposing solutions for contemporary, individual, and social issues. PSYC 1001, PSYC 1002, or PSYC 1003.)
Planning and applying effective budgeting strategies are critical elements in managing corporate and government criminal justice organizations. In this course, students have the opportunity to gain fundamental skills for effective management while focusing on short- and long-term financial analysis as well as on policy and budget creation. They complete practical application assignments, focusing on issues of plan development, grant sources, and different tasks and challenges related to budgeting. Students also engage in discussions with peers on a variety of topics, such as the public and private budgets, strategies, financing, forecasting, and ethical issues related to public budgeting.
This course is designed to provide students with practical skills for organizing and brokering community resources for human service clients. This will include emphasis on needs assessment for different client communities, developing plans for comprehensive care services, and utilizing formal and informal networks to maximize client access to services. Emphasis will be placed on interagency coordination as well as human service community resource building to achieve success in service delivery.
This course is designed to provide students with basic skills for directly interfacing with a diverse community of clients. This will include emphasis on active listening, paraphrasing and summarizing, and respecting clients' cultural backgrounds in all aspects of information gathering. Emphasis will be placed on understanding the roles of different types of interviews, and the differing functions of open or closed questions for addressing distinct problems in living and areas of need that clients present.
Human service professionals engage clients with a variety of needs. How can students be certain, though, that their services are effective in preventing recidivism in a population of drug-addicted persons, or that they have provided the necessary life skills training for a homeless person to transition into the workplace? This course is designed to provide skills for community needs assessment, program development, design, implementation, and evaluation across a variety of human services domains. Specific focus will be given to planning quality measures that demonstrate a program's effectiveness to all key stakeholders.
Choose six courses from those listed below:
|Course Code||PSPA 1002||Course||Global Issues in Politics||Credits||(5 cr.)|
|Course Code||PSPA 2001||Course||Principles of Public Administration||Credits||(5 cr.)|
|Course Code||PSPA 2002||Course||The Making of Public Policy||Credits||(5 cr.)|
|Course Code||PSPA 2030||Course||Leadership and Volunteerism||Credits||(5 cr.)|
|Course Code||PSPA 3002||Course||Ethics in Public Leadership||Credits||(5 cr.)|
|Course Code||PSPA 4020||Course||New Skills for Leaders in the Public Sector||Credits||(5 cr.)|
|Course Code||PSYC 3009||Course||Psychology of Leadership||Credits||(5 cr.)|
|Course Code||COMM 4001||Course||Intercultural Communication||Credits||(5 cr.)|
|Course Code||CRJS 3002||Course||Courts and Judicial Process||Credits||(5 cr.)|
Professionals working in the political science and public administration arena must have a firm understanding of current political, social, economic, and religious issues to successfully engage in decision making, political debates, policy making, and other responsibilities inherent to the profession. In this course, students develop their understanding of global society through political issues. They identify the major challenges to peace and sustainability in the global environment. They also explore and discuss issues related to energy, trade, human rights, healthcare, sex and drug trafficking, and the disparity between rich nations and poor nations. Through this course, students gain skills needed to stay abreast of global issues in politics, and they consider how these issues can affect their daily personal and professional lives.
Public administrators make daily decisions and implement programs that impact our lives in countless ways. In this course, students explore how public administrators and managers conduct the business of government, such as implementing public policy. They assess and discuss the issues and challenges these figures encounter while performing their jobs as well as future trends and potential issues they may face in the future. Students engage in short writing assignments through which they apply learning and reflect on how course concepts apply to the real world and their lives. Through this course, students come to understand the variety of jobs that public administrators perform and their crucial role in the successful operation of government.
What is public policy? Who develops it and how is it made? In this course, students explore how the government makes decisions and the impact these decisions have on people and communities. Students learn how issues become important, how groups exercise power, and how government policies are evaluated and modified. Students also examine whether the public policy process is generally fair to the majority of citizens or whether it provides unfair advantage to certain groups. In this course, students have an opportunity to engage in the exploration of many of the questions and issues surrounding the development of public policy.
Volunteers are one of the most important resources for nonprofit organizations. Through this course, students learn the crucial importance of volunteers to organizations and groups striving to build better communities and address important social problems. Students explore how successful leaders recruit qualified volunteers, retain their commitment over time, and empower them to act on behalf of shared goals. They identify the key challenges facing organizations that rely heavily on volunteers and the most effective means of addressing these challenges. Students also examine and discuss the particular leadership skills required in volunteer organizations and consider how they can develop these proficiencies to lead future volunteer efforts and effect positive social change.
Ethics is a key element of successful government and nonprofit leadership. Ethically, on individual and institutional levels, many things can go wrong in government and nonprofit organizations. Students in this course gain insight into causes, obstacles, and barriers to ethical leadership. They explore how successful public sector leaders build organizations that reflect strong ethical values. Students examine qualities of ethical leaders, ethical organizations, and ethical decision making. They use practical tools for achieving ethical public leadership in case studies and real-life scenarios. PSPA 1002, PSPA 1003, PSPA 2001, PSPA 2002, and POLI 1001.)
Contemporary public managers use a variety of new tools and strategies to implement public policy and conduct business. Students in this course learn about the new skills required of public administrators to be successful in a rapidly changing environment. They examine a variety of topics, such as team building, contracting, procurement, compliance, grant writing, and outsourcing/insourcing. Through this course, students also have the opportunity to explore job opportunities at the government level as well as in the nonprofit sector.
Are leaders made or born? This question has been debated for decades. Building on requisite comprehension of psychology, such as understanding development and behavior, mental processes, and how people interact, students apply this knowledge in consideration of what makes a leader. They examine theories and principles of leadership and leader development. Students engage in coursework focused on leadership styles, characteristics and qualities of effective leaders, cultural issues, empowerment and development, ethics and values, and global leadership. They apply leadership concepts and principles to personal experiences to contextualize theory and further examine the leadership role. PSYC 1001 [or PSYC 1002 and PSYC 1003] and PSYC 2000.)
Globalization has created a smaller world. Media, culture, commerce, new neighbors, and new family members have drastically increased interactions among culturally diverse people. In this global environment, people need to interact effectively with all types of people, cultures, and world views. In this course, students are provided tools for observing, evaluating, and understanding various cultures to communicate effectively with others. Students explore the impact of culture and personal identity on communication strategies. They distinguish the modes and styles of communication unique to their personal culture from the cultures of others. Students explain how theories of cultural differences can help to anticipate and overcome challenges in intercultural situations. In addition, students apply effective intercultural communication skills to academic, personal, and professional settings.
The pathways through the judicial process begin with choices—from a decision to arrest through the pursuit of a case in the system. In this course, students analyze and apply information about the components of the judicial system, including their structure, function, and processes. Students examine the professional roles within the system and learn how the system selects these figures. They learn about judicial conduct and professional standards and apply these concepts to examples of judicial behavior. Students also analyze issues related to the courts and judicial process in an increasingly diverse society and consider these in regard to future trends, such as in cases and legal claims. CRJS 1001 or PSPA 1001, and CRJS 2003.)
|Course Code||HUMN 4920||Course||Capstone||Credits||(5 cr.)|
In this course, students synthesize information and experiences gathered over the course of the Bachelor of Science in Human Services program. Students will identify a human service gap in their local area and develop a detailed proposal for addressing the needs of the client population who are affected. This will include a background literature review, description of the problem area and the history of the community's response, and a detailed plan for addressing the gap with attention given to multicultural considerations. In accordance with Walden University's mission, students will be expected to demonstrate clearly the social change implications of the plan that they develop.
Choose 11 courses from either general education or other Walden bachelor’s degree programs. At least 20 elective credits must be at the 3000–4000 level. Your elective credits should total 55 to meet your program requirements. You may also be eligible to transfer previous credit to meet your elective requirements. Note on minors: Electives can also be used to complete a six-course minor.