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Ombuds Services

Ombuds Services at Walden University serves as an objective resource for the university, advocating for fairness. Ombuds Services reviews decisions made by the university for fairness and ensures policies and processes have been followed. In addition, Ombuds Services is available for the mediation of student issues when all university processes have been exhausted. The goal is to aid in the timely and impartial resolution of problems in a non-adversarial, non-litigious manner.

Ombuds Services observes the confidentiality of any and all parties involved in complaints and other concerns brought to its representatives to the extent possible, insofar as it does not interfere with the institution’s legal obligation or ability to investigate issues, or to take corrective action when it is found that misconduct has occurred. Ombuds Services representatives will speak to relevant university faculty and staff on a need-to-know basis in order to address any such concerns and may also refer students to the department or university representative best suited to resolve the concern.

Results of any fairness review or mediation are final and not subject to appeal.

Students can contact Ombuds Services at [email protected]

Trademarks, Copyright, and Disclaimers

Website Link Policy and Disclaimer

Walden University is not responsible for the content of any third-party-linked site that is not owned by Walden University, or of any other links contained in such third-party sites. Walden University provides links to you for your convenience only, and the inclusion of any link to a site not owned by Walden University is not an endorsement by Walden University of the site or its contents. Walden University assumes no responsibility for any other party’s site hyperlinked to the Walden University website or in which any part of the Walden University website has been hyperlinked.

Trademarks and/or logos found on this site which are registered to third parties imply no affiliation with Walden University, nor do those entities sponsor or endorse Walden University products or services. No rights in or use of these trademarks and/or logos is granted to you hereby.

No permission is granted here for you to use Walden University’s icons, site address, or other means to hyperlink other Internet sites with any page in the Walden University website. You must obtain prior written permission to hyperlink in any manner to the Walden University website.

Trademarks

Walden University and Education for Good are registered trademarks of Walden University, LLC. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Walden University.

Warranty and Other Disclaimers

The materials and information you find on the Walden University website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Walden University website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Walden University is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Walden University website, and Walden University reserves the right to remove such materials from the Walden University website without liability. Walden University reserves the right to update its policies at any time. Please visit this page often to obtain the updated version.

Copyright Statement

© 2003–2021 Walden University, LLC. and Covista. All rights reserved. The contents of the Walden University website pages, including, but not limited to, text, graphics, and icons, are copyrighted materials owned or controlled by Walden University and contain Walden University’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Walden University services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

 

Copyrighted Materials and Peer-to-Peer File Sharing

Walden University respects intellectual property rights, including rights in the copyrighted materials of the institution, its students, faculty, and third parties. Walden University has implemented a comprehensive policy to help protect those rights and to comply with United States Copyright Law and the U.S. Higher Education Act’s peer-to-peer file sharing provisions. Strict compliance with Walden University’s policies is required of all Walden University students and employees. Walden University’s policies are reviewed annually to determine their effectiveness.

Copyright Law

Under U.S. Copyright Law (www.copyright.gov/title17), the author of a creative work automatically owns the copyright in that work upon its creation. No formal registration is required; ownership is immediate. The author can transfer ownership of a copyright to another so the copyright owner may not be the original author of the work. Creative works include songs, stories, poems, paintings, photographs, or other works that contain a creative element. Ownership of the copyright gives the owner exclusive rights in that work such as the right to display, reproduce, transmit, create derivative works from, publicly perform, distribute, and license the creative work. This means that, absent permission from the creator, you may not take the creative work owned by another and exercise these rights. Such a violation is called “infringement” of the owner’s copyright. For example, if you legally purchase a music CD, you may not create copies of the music on that CD and distribute those copies to others over the Internet. Helping others to violate the owner’s copyright by making it easy for them to distribute such materials may also be illegal.

Actions and Penalties for Copyright Infringement

Under U.S. Copyright Law, a copyright owner who has been the victim of copyright infringement is entitled to recover actual damages and profits from the infringer or statutory damages of up to $30,000 per violation. The copyright owner has the right to permanently enjoin the infringer from further infringing activities.

Walden University, recognizing and respecting intellectual property rights, requires its employees, instructors, students, and other community members to use copyrighted materials in a lawful manner. Walden University’s Code of Conduct, as found in the Walden University’s Student Handbook (http://catalog.waldenu.edu/content.php?catoid=155&navoid=51011), presents Walden University’s copyright policy. Copyright infringement can result in applicants being rejected for admission and enrolled students and employees being dismissed.

Additionally, Walden University maintains a vigorous program of accepting and responding to Digital Millennium Copyright ACT (DMCA) notices, which are immediately escalated to Walden University’s legal team for investigation and action. If the materials in question are determined by the legal department to be infringing, the Information Technology department is notified and action is taken that can include either the removal of the infringing materials from Walden University’s network or the blocking of the infringer’s network access. The infringer is notified and reminded of Walden University’s Code of Conduct. Repeated violations can result in dismissal.

Legal Sources of Content

Students and employees are reminded that many legal sources of content are available at www.educause.edu/legalcontent