Message from the President

At Walden University, we know this is an extremely challenging time for everyone. The novel coronavirus pandemic is putting increased demands on all of us, and we’re finding ways to adjust to the rapid changes impacting our everyday lives.

During the past few weeks, Walden has made the health and safety of our students, faculty, staff, and extended community of alumni and partners our top priority. We’ve aligned with guidance provided by the Centers for Disease Control and Prevention and federal and state health agencies to do all we can to mitigate the spread of the coronavirus/COVID-19. We believe that this is the responsible and right thing to do not only for members of the Walden community, but for their local areas as well.

While this is new and unsettling territory for all of us, Walden remains a strong and steady ally for thousands of online students across the globe. While other institutions of higher education are only now making a quick and unsteady leap into online pathways for their students, Walden has 50 years of proven experience in distance education. Online is who we are, and it’s what we do.

That is why, during this time of uncertainty, Walden is able to continue helping students like you navigate a way forward that will provide career stability and professional growth in the years ahead. Our experience in online education makes it possible for us to quickly provide alternatives and options so our students can continue working seamlessly towards their career goals and passions.

For example, our academic leadership and faculty are providing students with the flexibility they need during this unique period of time. We have reimbursed students for costs incurred to travel to on-site residencies and are providing virtual residency experiences so our students remain on schedule for their continued academic success. We are also working with accrediting and professional licensure organizations to formalize alternatives or waivers to help students address their site or classroom course requirements.

Walden University is proud of our 50-year commitment to you – our students. In a time when there is so much uncertainty, I want to make sure you know you can continue to count on us. We are here for you, and, together, we’ve got this.


What You Need to Know

As an online university, we’re fortunate and proud to have 50-years of experience in delivering quality distance education to students from diverse backgrounds all over the world.

Our promise to provide Education for Good includes our commitment to being excellent global citizens. We have made it a priority to continue emphasizing the urgency of mitigating the spread of COVID-19, also known as the novel coronavirus. We believe that this is the responsible and right thing to do not only for members of the Walden community but for their local areas as well.

While we are an online university, we have directed our students and the entire Walden community to protect themselves and their families by following the guidance of the Centers for Disease Control and Prevention and their state and local health agencies. We want everyone to be vigilant in their personal hygiene and social distancing habits during this health crisis.

All of us need a little extra help right now – and we are here to help our students in any way we can. Our academic leadership and faculty are providing students with the flexibility they need during this unique period of time. While courses proceed online as usual, we are providing additional time for assignments, and students may request reasonable extensions, which will be evaluated and decided upon by their faculty.

We are expanding our virtual residency experience for students in a number of programs to provide a quality pathway for continued progress and success. We have discontinued on-ground, face-to-face activities and field experiences to protect students who are enrolled in on-site clinical rotations at healthcare facilities or are fulfilling teaching requirements in classrooms. Walden is working closely with states, accreditors and licensing agencies to formalize alternatives and/or waivers for certain licensing requirements that require face-to-face activities.

With changes in the operational hours at federal, state and local agencies, as well as educational institutions, new and continuing students may be experiencing delays in delivery of transcripts and financial aid. Please contact your enrollment specialist or academic advisor for assistance.

To help reduce the spread of COVID-19 and support the health and safety of our staff, we implemented a remote work policy for all employees. More than 75% of our employees previously worked remotely, and now all our employees are collaborating remotely to provide the support and services our students expect from Walden.


Events and Meetings

Date Event Location Event Change
March 12
 National Society of Leadership and Success Networking Event
Houston Cancelled
March 14
Texas Alumni Association Membership/Networking Meeting
Houston Will be virtual event
April 4
North Carolina Chapter Kickoff Event/Social Change Project
North Carolina
Will be virtual event
April 7
Alumni Chapters Virtual Event
Virtual Will be held as planned
April 15
Fulbright Readiness Event
National Harbor
Cancelled
April 15-18
Academic Residency
National Harbor
Changed to virtual event
March 12-15
Academic Residency, Pre-Practicum
Houston
Changed to virtual event
March 23-25
Acts for Good
Houston
Will be rescheduled
March 26-29
Skills Lab
Houston
Changed to virtual event
April
Walden Talks for Good
National Harbor
Changed to virtual event
April
Acts for Good
National Harbor
Will be rescheduled
April 17
National Society of Leadership and Success Induction Ceremony
National Harbor
Will be rescheduled
April 27
Phi Alpha Event
Atlanta
Cancelled
May 2
New Jersey Chapter Kick-off
Virtual Will be virtual event
May 14-17
Academic Residency
Portland
Changed to virtual event

Walden was planning to exhibit at the following conferences and tradeshows:

Date Event Location Event Change
March 18-21
Association of Nurse Leaders (AONL)
Nashville Cancelled
March 18-21
BaccalaureateBPD
Birmingham Cancelled
March 18-21
Society of Public Health Education (SOPHE)
Atlanta
Changed to virtual event
March 24-27
Quest/Baldridge 
National Harbor
Cancelled
March 29-April 1
National Headstart Association (NHSA)
Phoenix
Cancelled
April 5-7
National Conference for Behavioral Health (NATCON)
Austin
Cancelled
April 16-19
American Counseling Association (ACA)
San Diego
Cancelled
April 28-May 1
Association of Nurses for Professional Development (ANPD)
Chicago
Cancelled
May 3-7
NTI/American Association of Critical Care Nursing (AACN)
Indianapolis
Cancelled
May 13-15
ANCC Pathway to Excellence Conference
West Palm Beach
Cancelled/may be virtual

Career Guidance and Resources


Contact and Support


Student Success Advising

If you have questions about modifying your registration or your program of study, please contact Student Success Advising and be sure to include your name and student ID number on all communications.

Appointments: Click on the help button in your myWalden portal

Chat: Click on the help button in your myWalden portal

Phone: 1-800-WALDENU (1-800-925-3368)

Email: studentsuccess@mail.waldenu.edu


Customer Care

If you need technical, advising or financial services support you can contact Customer Care.

Appointments: Click on the help button in your myWalden portal

Chat: Click on the help button in your myWalden portal

Phone: 1-800-WALDENU (1-800-925-3368)

Student portal


Enrollment Specialist

If you are a new student who has not yet started classes, contact your Enrollment Specialist by calling 866-492-5336.


Office of the Bursar

Contact Financial Services for questions related to account balance, payments, or other financial needs

Chat: Click on the help button in your myWalden portal

Phone: 1-800-WALDENU (1-800-925-3368)


Office of Financial Aid

Contact Financial Aid for questions relating to your financial aid eligibility, awards or disbursement

Chat: Click on the help button in your myWalden portal

Phone: 1-800-WALDENU (1-800-925-3368)

Website:www.waldenu.edu/financial-aid


Walden Experts in the Media