Roman Dzuba
With well over 40 years of experience in the Telecommunications and Information Systems Industry, Roman Dzuba has been involved in the creation and development of new market entrants both domestically and internationally. Roman Dzuba has also led and directed the re-engineering of Bell Canada's Billing and Account Receivable processes and systems. Working with such companies as Cap Gemini Ernst & Young, Portal, Daleen, InfoDirection, Granite, Nortel, Bell Canada and others Roman has helped develop pre-integrated solution sets that accelerated rollout and consolidation of the voice, data and cable market segments. Roman holds an MBA from McGill University with a focus on Organizational Development and Business Strategy. Roman completed his doctoral studies in Leadership at Walden University.
Courses Taught
BUSI 2003 - Operations
BUSI 1002 - Introduction to Management and Leadership
COMM 1000 - Communication Skills for Career Development
COMM 1001 - Contemporary Communications
HMNT 1001 - Living Learning in Tech World
MGMT 1000 - Success Strategies in the Online Environment
MGMT 3001 - Management in the 21st Century
MGMT 3005 - Information Systems in Enterprises
WLDN 1000 - Dynamics of Walden Success: Learning Lab
Education
DBA, Walden University
MBA, McGill University
B. Comm, McGill University
Public Service
USTA, Judge - Fort Lauderdale
Awards / Honors
Academic Achievement, McGill University, 1983
Publications
Dzuba, R., Roussas, S. (2016). Conference Presentation . MBAA International Conference - Chicago 2016
Presentations
Dzuba, R. O., Roussas, S. (2016). Call Center Business Scripting and the Effects on Problem Solving. MBAA International - North American Management Society