Gain Next-Level Expertise in Our Online Master’s in Marketing Program
Do you want to build an exciting and dynamic career in marketing and advertising? Start shaping your future in this rapidly evolving field with Walden's MS in Marketing online program.
From storytelling to analytics, this program introduces you to the fundamentals of marketing as well as the innovations and strategies that are redefining the discipline. You can even earn two additional credentials before you graduate that will set your résumé apart.
Online master’s in marketing degree programs enable students to understand the essentials of creating, executing, and evaluating campaigns across traditional and digital channels.
On the way to your master’s, earn a certificate in Digital Marketing and a certificate in Brand and Product Management.
Become a well-rounded marketer with knowledge that spans the marketing life cycle, from campaign creation to result analysis.
In your capstone, you’ll develop a comprehensive, three-year marketing plan that you can include in your portfolio.
Our program was created with guidance from the American Marketing Association’s (AMA) Professional Certified Marketer program.
- 30 semester credits
- Core courses (27 sem. cr.)
- Capstone course (3 sem. cr.)
This sequence represents the minimum time to completion. Time to completion will vary by student, depending on individual progress and credits transferred, if applicable. For a personalized estimate of the number of your transfer credits that Walden would accept, call an Enrollment Specialist at 855-646-5286.
Integrated Marketing in the Digital Age
Marketing strategies continue to change as a result of new and innovative digital opportunities. To remain competitive in today's fast-paced environment, organizations must have an integrated strategy. Students in this course explore a variety of marketing tools and platforms—both traditional and digital—and the role they play in a strategic marketing mix. Students will examine the role of marketing within an organization and learn how consumer insights and online behavior can influence product, price, distribution, and promotion. Course content also includes the coordination of mass, direct, and online marketing activities and channels; market analysis; and the challenges and opportunities that marketing technologies bring.
|(3 sem. cr.)|
Through the use of digital marketing tools and strategies, organizations can assess how digital campaigns are performing and can respond in real time. The response may be content change, keyword search modifications, or even budget allocations across channels. Digital marketing, however, relies on the marketer knowing advanced concepts and best practices for emerging media platforms to reach and influence consumers. Students can learn to assess online analytics and interpret performance results to determine campaign return on investment (ROI). Insights are provided about the best website design practices, as well as about the ways in which web-based tools support digital marketing, search engine optimization (SEO), online advertising, and the integrations of channels such as mobile, display, video, and social media.
|(3 sem. cr.)|
Discover how to foster consumer loyalty and increase customer retention through the application of relationship marketing. Throughout this course, students can explore ways to leverage Internet communication channels and technologies to engage, convert, and retain customers in both business-to-business (B2B) and business-to-consumer (B2C) markets. Additionally, students examine how to plan, design, and execute fully integrated customer relationship management (CRM) systems to get insight into customers' preferences, provide personalization, and provide targeted messaging automation. Other relationship marketing topics include database marketing across traditional and digital media, digital/social CRM, and customer experience management (CEM).
|(3 sem. cr.)|
Communicating Using Social and Digital Media
While some companies may still be asking, "Why should we care about social media?" most are now asking, "How can we leverage the power of social media?" In this course, students examine how social media has changed the way consumers interact with brands and apply elements of storytelling to develop a social media strategy for an organizational scenario. In addition, students explore issues of ethics, privacy, and media law that are heightened by social media and digital communication distribution. Topics include types of social media, audience appropriateness, reputation management, social media strategy, evaluation methods, and the communications regulatory environment, including media law and privacy.
|(3 sem. cr.)|
Market Research and Customer Insights
Understanding consumer behavior is essential for developing and effectively marketing products and services. In this course, students can learn how to use customer data and insights to improve strategic marketing decisions and improve performance. Students have the opportunity to analyze factors that influence buyer behavior during all stages of the purchasing process and to consider how learnings can be translated into product strategy and related marketing decisions. Additionally, students will study market segmentation and targeting practices as key means of differentiation.
|(3 sem. cr.)|
Marketing Communications, Storytelling, and Persuasion
Whether one is addressing a customer, an audience, or a jury, the aim is to use the tools of persuasion to influence individuals to take action. Especially in social media, it is critically important to establish an appropriate tone, voice, and personality. Tying these strategies to the overall brand positioning is even more important. It has been found that storytelling is one of the most effective tools of persuasion. Rather than simply stating the facts, the story puts facts into a meaningful context, so that the consumer can understand and empathize with the characters in the story and, therefore, identify with the brand's social media personality. In this course, students explore the elements of the story and the approaches used to develop content. Understanding the impact of individual channels on a strategy for integrated marketing communications and positioning allows the marketer to allocate budgets more effectively and efficiently.
|(3 sem. cr.)|
Design Thinking: Strategy and the Creative Process
The ability to marry creative artistry with the strategic business needs of the client is essential for success. In this course, students explore the concepts of design thinking, strategy, and the creative process as tools to solve business problems. Topics covered in this course include an overview of the design business landscape, understanding the creative brief, audience insight, and cultural awareness as foundational to the creative process. Students focus on developing creative, problem-solving approaches that are relevant to real-world business needs.
|(3 sem. cr.)|
Brand and Product Management
Key differences exist between brand and product management, and, yet, both are crucial to the success of a product or service. In this course, students will explore the many elements of brand management, including brand architecture, the development and sustainability of the brand, brand positioning, and the perceived value of the brand. Students will analyze competitive information, and can learn to apply that knowledge in areas such as product differentiation. Throughout the course, students also will examine the critical business skills, tools, and techniques necessary for effective product management. Students will focus on the stages of a product's lifecycle, consumer demand and pricing, multichannel product management, and the fundamentals of profit and loss management.
|(3 sem. cr.)|
Optimizing Marketing Performance
How does one know which marketing channel is contributing to new sales? How does one optimize the online marketing spend to decrease acquisition costs and improve conversion? In today's budget-conscious corporate environment, marketing professionals are tasked not only with optimizing their marketing dollars, but also with being accountable for performance associated with each activity. In this course, students can learn how to determine relevant metrics, analyze and interpret performance data, forecast results, calculate return on investment (ROI), optimize marketing performance, and present campaign results.
|(3 sem. cr.)|
From Marketing Strategy to Execution
How can a marketing plan help a business meet its goals and objectives? How can a marketing plan help capitalize on consumer insights and trends? How can the latest innovations and communication strategies be used to reach the target audience? In this course, students will be immersed in all aspects of developing a comprehensive 3-year marketing plan that aligns with an organization's business strategy and helps marketers make better decisions about their products, services, customers, brand, and competition. Students can learn to apply best practices for market segmentation, consumer insights, competitive analysis, brand positioning and strategy, and consumer acquisition and retention strategies, as well as developing tactical ideas for each strategy, and providing financial justification for the plan.
|(3 sem. cr.)|
|VIEW ALL COURSES Less Courses|
Tuition and Fees
|Tuition||30 semester credit hours||$955 per semester hour||$28,650|
|Technology Fee||Per semester||$210||$1,050|
*Tuition reflects the minimum time to completion. Time to completion varies by student, depending on individual progress and credits transferred, if applicable. Tuition and time to complete may be reduced if transfer credits are accepted, or if you receive grants, scholarships or other tuition reductions. Walden may accept up to 15X transfer credits. For a personalized estimate of the number of your transfer credits that Walden would accept, call an Enrollment Specialist at 855-646-5286.
Tuition and fees are subject to change. Books and materials are not included and may cost between $1,000 and $1,400.
Many Walden degree-seeking students—67%—receive some form of financial aid.* Create a customized plan that makes sense for you.
*Source: Walden University’s Office of Financial Aid. Data reports as of 2018.Find Ways to Save
Program Admission Requirements: A bachelor's degree or higher.
General Admission Requirements: Completed online application and transcripts. Please note that the materials you are required to submit may vary depending on the academic program to which you apply. More information for international applicants.
Become a Master of Marketing Strategy
Walden’s online master’s program in marketing is designed to equip you with the practical skill set needed to be at the forefront of the field. Strengthen your critical thinking, collaboration, and communication skills. Explore the impact of ethics, social responsibility, and global marketing. You’ll also examine the latest trends and innovations in social media and other forms of interactive marketing.
Allyson Wattley GeeProgram Director
Dr. Wattley Gee has worked in a variety of roles during her more than 20 years in higher education, including student advisor, faculty member, and institutional leader. She has also worked as a corporate trainer and corporate consultant.Read Allyson's Bio
Rod HagedornContributing Faculty
Dr. Hagedorn has served in management roles at several Fortune 500 companies and has consulting experience with numerous small and mid-size organizations. He has an academic background in teaching management and marketing for several colleges and universities, including Walden.Read Rod's Bio
Dimitrios DiamantisContributing Faculty
Dr. Diamantis has worked in the fields of marketing, tourism, and hospitality. A professor of strategy and sustainability since 1998, he has taught at all levels of higher education—from undergraduate to doctoral—at universities around the world.Read Dimitrios's Bio
As a graduate of Walden’s MS in Marketing online program, you'll be able to:
- Formulate statements of marketing opportunities to facilitate dialogue among stakeholders.
- Make ethically and socially responsible decisions.
- Collaborate with others from diverse perspectives in a business environment.
- Apply current trends to analyze marketing problems.
- Communicate professionally with stakeholders.
- Evaluate marketing decisions in a business environment.
As brands compete to capture market share, marketing managers are needed to develop innovative and impactful new ways of reaching consumers. According to the U.S. Bureau of Labor Statistics, jobs for marketing managers are expected to grow at a faster-than-average rate of 7% through 2029.1
Whether your background is in marketing or another discipline, earning your master’s in marketing online can qualify you to move up in your organization or open new career doors. Enhance your employment prospects with an advanced degree in marketing.
An MS in Marketing can prepare you to pursue career options such as:2
- Business development / sales manager
- Marketing manager
- Marketing specialist
- Product manager
An MS in Marketing can prepare you to work in settings such as:
- Nonprofit organizations
- For-profit organizations
- Governmental institutions
Career options may require additional experience, training, or other factors beyond the successful completion of this degree program.
7%a faster-than-average rate through 2029.1
$136,850in May 2019. The median salary range typically falls between $71,010 and $208,000.1
FAQ About Walden’s Online MS in Marketing
If you want to be an important part of the modern advertising and marketing industry, it’s worth considering earning an MS in Marketing degree. This marketing degree will help provide you with expert-level knowledge on a wide range of topics, including digital and traditional marketing tools, consumer behavior, marketing metrics, brand building, and more. Also, MS in Marketing career options are just as expansive as the knowledge you’ll gain. Employment for managers in advertising, promotions, and marketing is projected to grow at a pace that is faster than average, and the median annual wage for advertising and promotions managers was $117,000 in 2018.1 Another promising career is market research analyst, which U.S. News & World Report ranked among the top jobs in business.2
The terms “public relations” and “marketing” are often used interchangeably. While it’s true that they’re closely intertwined, public relations and marketing have different—yet equally important—roles in business. By definition, public relations is a strategic communication process that builds mutually beneficial relationships between organizations and their publics.1 Marketing, on the other hand, is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.2
In other words, public relations is about building relationships and an organization’s positive image. Marketing, on the other hand, is the promotion and selling of a product or service—or even an idea—to consumers.
Thanks to the advent of the digital age—and the internet in particular—marketing is much more complex, which is why companies are hiring digital marketing specialists. If you want to become a digital marketing specialist, you should be able to:
- Analyze data: The digital world creates endless streams of data. The better you can analyze data gathered through your organization’s activities or purchased from data providers, the better you can position your product or service.
- Choose the right channels: As a digital marketing specialist, you have to know all the available marketing channels, what they offer, and which will give you the most bang for your buck. In a world full of digital marketing strategies and channels, it’s important to be able to pick the right ones for each business.
- Use common software and platforms: Digital marketing specialists are often expected to handle a lot of the basic tech work involved in digital marketing efforts. The more platforms you know how to use, the better positioned you are to provide value to an employer.
- Write and design: Just like you need to know the tech side of the digital marketing job, you need to have skills in the creative side, too. You will be expected to write and design marketing e-mails, Facebook posts, web pages, banner ads, etc. This requires you to know how to write brief yet impactful copy and how to make visual elements appealing.
What exactly does a market research analyst do? That’s a multifaceted question, since the field is growing and many types of roles are needed. However, there are some key areas you can focus on if you’re looking to pursue a career as a market research analyst, including:
- Investigating new ways to collect data: Many businesses already have data collection methods in place through online shopping carts, customer loyalty programs, and surveys. But with new tech tools surfacing all the time, market research analysts must constantly assess their clients’ goals, identifying the type of data that is most helpful in achieving them—and finding ways to collect that information from consumers.
- Data mining: Not all market research analysts will engage in data mining, but it’s become an important piece of the puzzle. With so much gathered information to sift through, statistical analysts must find patterns within data sets and use them to draw conclusions. Analysts typically use statistical modeling software, such as Tableau or R, to create visual representations of their findings.
- Qualitative research: While quantitative research using statistical data plays a leading role in today’s marketing scene, gathering firsthand feedback from customers and test groups remains useful. When integrated with statistical analysis, qualitative market research can provide a deeper understanding of the psychology behind customer decisions—and a glimpse into their needs and desires.
- Interpretation and storytelling: Market research analysts spend most of their time researching competitors and analyzing customer behavior, but they must also know how to step back and interpret what they’ve learned. This ability to “translate” statistical and qualitative research findings, making them accessible to business decision-makers, is key to success in market research.
Between new technologies and evolving social media platforms, marketing today is a moving target. Even in the midst of this rapidly evolving field, one thing remains the same: Regardless of size or success, every company faces marketing challenges. These challenges often include developing relationships with consumers, harnessing the power of social media marketing, improving the customer experience, and optimizing marketing performance. In an online degree program like Walden’s MS in Marketing, you can learn how to address these issues and more as you develop the skills you need to make a difference in the field.
Have a Question?
Chat with a MS in Marketing Enrollment Specialist.Chat Now