Training And Performance Improvement

Effective instructional design begins with an understanding of the learning process. The behaviorist, cognitive, constructivist, and social learning theories and their relationship to instructional practices and course design are also examined. Factors that influence learning, such as learning styles, motivation, and engagement, are also explored.

In this course, educators learn the foundational principles and elements of the instructional systems development process, from analysis through evaluation. They explore commonly used instructional design models, such as ADDIE, and they learn how to apply them in an education or training environment. They gain an understanding of the preliminary phases of instructional design models, such as writing instructional objectives and conducting analyses. Educators also focus on incorporating sound instructional strategies into the design and development of instructional systems and into the development of prototypes in real-world instructional settings.

In this course, educators survey the research, models, and issues associated with improving human performance in workplace settings. They explore methods and techniques for recognizing and analyzing performance gaps, conducting needs assessments, determining appropriate instructional and performance support interventions, and measuring the results of implemented solutions. They engage in assignments that emphasize how to determine whether instructional or other performance support interventions are appropriate for addressing identified needs. Educators also use results from analyses to inform the design of job aids, instruction, and other performance support systems.

The ability to manage and deliver training is an essential skill for human resource and performance improvement professionals. In this course, educators explore models, techniques, and best practices for managing and delivering training systems and modules. They focus on a range of topics, including managing the learning environment, selecting appropriate materials and assessments, and tracking learner performance and completion. Educators also explore technologies that support the planning, presenting, and managing of instructor-led and self-directed courses and training systems in face-to-face and virtual environments.