Please visit our frequently asked questions (pdf) for additional information.

If you are a new student and would like more information about pursuing the federal TEACH Grant before you enroll at Walden University, call your enrollment advisor at 1-866-492-5336.

If you are a current student and would like more information about the federal TEACH Grant, call the Student Support Team at 1-800-WALDENU (1-800-925-3368), option 12, or e-mail support@waldenu.edu.

For questions about initial, subsequent, or exit counseling sessions, contact TeachGrant@waldenu.edu.

For more information from the U.S. Department of Education, see:

Direct Loan Servicing Center (DLSC):

  • The DLSC monitors compliance with the requirements of the TEACH Grant program. If a TEACH Grant is converted to a Direct Unsubsidized Loan, the DLSC will service your loan. The DLSC can be contacted at 1-800-848-0979 or http://www.dl.ed.gov/.

Federal Student Aid (FSA) Ombudsman:

  • The Office of the Ombudsman is a resource for borrowers to use when other approaches to resolving student loan problems have failed. If you feel your TEACH Grant has been incorrectly converted to a Direct Unsubsidized Loan, you may contact the FSA Ombudsman through http://www.ombudsman.ed.gov/.

Prospective Alabama students: Contact the Teacher Education and Certification Division of the Alabama State Department of Education at 1-334-242-9935 or www.alsde.edu to verify that these programs qualify for teacher certification, endorsement, and/or salary benefits.

Prospective Washington state students are advised to contact the Office of the Superintendent of Public Instruction at 1-360-725-6275 or prof.educ@k12.wa.us to determine whether Walden’s programs in the field of education are approved for teacher certification or endorsements in Washington state. Additionally, teachers are advised to contact their individual school district as to whether this program may qualify for salary advancement.

Walden University is accredited by The Higher Learning Commission, www.hlcommission.org.

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