If you ever need extra support as you earn your online degree, you can rely on our Student Support Team. Our team members are experts in the online learning environment, and they are dedicated to making your experience both productive and rewarding. They serve as your personal guides to online learning, offering:
Our exceptional team of technical support staff will help you navigate your online learning environment. You can connect with Walden’s Student Support Team by phone, email, and online chat. They assist with the New Student Orientation as well as technical and scheduling issues.
To help ensure your success as a Walden student, you should be proficient using email, the Internet, and common desktop productivity software. Please note that some programs may require additional technology requirements.
It is recommended that students use a laptop computer to complete their course work in the online classroom. Students who have a supported mobile or tablet device in addition to their laptop may also download the Blackboard Mobile Learn app, which allows students to complete select portions of their course work while on the go.
Some programs may require additional technology requirements that are not mentioned above. Please refer to the program within the Walden University Catalog to review any special technology requirements for the program of study.
Students attending virtual residencies will have additional requirements. In addition to the current technical requirements for Walden’s online courses, the virtual residency requires you to have the following:
During the course of the program, requirements (either hardware or software) may change from the original technology recommendation. Make sure to consult the software/hardware requirements within the program or with the faculty member or program director for any technology recommendations that may have changed since the original recommendation mentioned above or within the program of study.