Clinical educator Jason Lee gives advice for identifying opportunities to increase efficiency

Jason Lee ’17
Photo by Aggie Brooks.
Efficiency is key in any workplace, especially in a bustling hospital setting. Jason Lee ’17, a Bachelor of Science in Nursing graduate and Master of Science in Nursing student, has made huge strides in bolstering his department’s effectiveness in his role as a clinical educator at CHRISTUS Trinity Mother Frances Health System in Tyler, Texas.

He recently launched an innovative new nurse orientation model that integrates the hospital’s new nurse orientation with its electronic health record training. Previously, these trainings were conducted independently, but Lee’s model allows new nurse associates to perform related skills and simultaneously document them electronically, simulating the real nursing workflow.

“We have received positive feedback from participants,” Lee says. “The training helped decrease their anxiety about starting their new jobs because they were able to troubleshoot issues before entering their units.”

Here, Lee gives tips on how employees in any industry can identify opportunities for improvement in work processes and support a smooth implementation.

1. ASSESS YOUR AUDIENCE’S NEEDS. “Instead of assuming what people want, take the time to identify your target audience and speak to them personally about what they hope to achieve in their roles. Get to know them, ask what works and what doesn’t, and don’t assume that what you’ve always done at your organization will continue to have the same results. It’s also important to keep up with current trends in the workplace so that you can offer helpful suggestions. Things change all the time, and in order to keep people productive and engaged, you have to stay informed.”

2. UTILIZE COMMUNICATION TOOLS. “When I began my role in 2016, one of my first goals was revamping our education department’s Facebook page to support better internal communication with our nurses. We have since increased our following from 600 people to nearly 1,500. Social media can be a great tool for engaging with your associates while at the same time communicating important education items, especially with younger generations who are accustomed to communicating on these platforms. I also improved the monthly nursing news publication to keep everyone informed about current happenings in our health system.”

3. EMPLOY EVIDENCE-BASED RESEARCH. “At CHRISTUS Trinity Mother Frances Health System, we use the term ‘evidence-based practice’ to describe how we conduct our business. You can’t successfully implement change if you don’t support your findings with solid research and predicted outcomes. Before beginning the new nurse orientation model, we studied multiple professional nursing journals and analyzed how other hospitals conduct their onboarding processes to determine what would work best for us. This research will also come in handy when you present your ideas to leadership. They will be more willing to approve your ideas if they know you are adequately prepared for an efficient implementation with improved outcomes.”

Man sitting at latop
Whether looking for information on programs, admissions, or financial aid, we're here to help.
Whether looking for information on programs, admissions, or financial aid, we're here to help.
Talk to your personal enrollment specialist for more information today. Please use our International Form if you live outside of the U.S.
Talk to your personal enrollment specialist for more information today. Please use our Domestic Form if you live in the U.S.
*Required Field
Academic Interests
Required
Required
Are you or your spouse an active or retired U.S. military service member?
Contact Information
Required
Required
Invalid email address
Please provide a valid phone number
Required
Please provide a valid zipcode
Required
Additional Information
Required
Get Started

By submitting this form, I agree to receive emails, text messages, telephone calls, and prerecorded messages from or on behalf of Walden University and its affiliates as listed in the Privacy Policy regarding furthering my education. I understand that such calls, emails, and messages may be sent using automated technology. You may opt out at any time. Please view our Privacy Policy or Contact Us for more details.

Required

By checking this box, I agree to receive emails, text messages, telephone calls, and prerecorded messages from or on behalf of Walden University and its affiliates as listed in the Privacy Policy regarding furthering my education. I understand that such calls, emails, and messages may be sent using automated technology. You may opt out at any time. Please view our Privacy Policy or Contact Us for more details.