PhD, University of Virginia; Postdoctoral fellowship and Certificate as Psychiatric Mental Health Nurse Practitioner, University of Virginia; MA, University of Virginia; MSN, Virginia Commonwealth University; MA, Regent University; BSN, Virginia Commonwealth University

Research Interests

Workplace incivility and bullying among nurses and healthcare professionals; ethical models of online faculty student interaction; compassion fatigue among nurses; justice and fairness models of leadership for healthcare systems; post-war adaptation among resettled refugees


Dr. Keyes has been a practicing registered nurse, an advanced practice nurse, and a clinical ethicist for 30 years. She was a co-founder and partner in a highly successful private healthcare firm. Currently, she is concentrating her efforts on teaching and mentoring graduate students, helping to move them toward higher levels of self-confidence, compassion for self and others, and excellence in their work as they strive for life balance. A former classroom professor at several universities, she has taught undergraduate and graduate classes on professional techniques in communication and ethics. She is the author of several published articles in peer-reviewed journals, including Mind and Human Interaction. She has lectured on ethical concepts of healthcare, as well as mental health status and adaptation in resettled refugees. She joined Walden’s faculty in 2006 and teaches courses in ethical and legal issues in healthcare.