Jill MurrayEducation

PhD, Marywood University; MA, University at Albany, State University of New York

Research Interests

Quality efficiency models; leadership; process effectiveness


Dr. Murray began her career with United Parcel Service (UPS) as a service provider, later moving into business management. In 2001, she was named a director of service operations for CIGNA. She later developed the Institute for Health and Wellness at Marywood University, where she finished her Ph.D. She was then named to her current position as vice president of academic affairs at Lackawanna College. Dr. Murray is an advisory board member for Dean & Provost and was named one of the Top 25 businesswomen in northeastern Pennsylvania. She has taught online since 2005 and currently serves as a contributing faculty member in Walden’s DBA program.