Jennifer ScottEducation

PhD, Capella University; MA, University of Phoenix; BS, Park University

Research Interests

Organizational change; leadership; management; quality and process improvements


Dr. Scott spent 24 years in various management and leadership positions in the aerospace defense sector, focusing on quality and process improvements. She then spent a decade in executive leadership positions in the postsecondary education market, implementing process improvements and effective change. Dr. Scott has taught adult students online since 1996 and continues to provide leadership consulting to organizations in the areas of process improvements, change management, strategy implementation, and building sustainable organizations. She joined Walden in 2010 and mentors students and teaches courses in change management.