Colleges and Schools
- Business Information Management Specialization Courses
- Customer Relationship Marketing Specialization Courses
- Enterprise Information Security Specialization Courses
- IT Strategy and Governance Specialization Courses
- Managing Global Software and Service Supply Chains Specialization Courses
- Capstone Courses
Core Courses
NSEI 3381 Object Oriented Programming for ISM (3 sem. cr.)
Students learn the fundamental concepts and practices of programming in an object oriented language through substantial hands-on practice. Topics include fundamental models of hardware and software; representation of information and procedures; basic processes of software design and construction; object class design, selection and use; use of documentation, software libraries and system frameworks; use of software development tool chains.
NSEI 6701 Managing the IT-Enabled Enterprise (3 sem. cr.)
This course serves the dual purpose of introducing students to studying online at Walden as well as introducing them to some of the fundamental issues and trends in Information Systems Management. Students explore information systems issues and cases in the extended enterprise, with emphasis on services in a supply chain context and on stakeholder perspectives. The course also helps students develop their professional information and communication skills.
NSEI 6712 Business Architecture and Process (3 sem. cr.)
This course examines the structure and operations of organizations from an information processing point of view, and develops students' skills in analyzing, designing and improving operations. Topics include fundamental business structures; business process design, management, and optimization; decision support and automation; enterprise resource planning and integration. Prerequisite: The IT-Enabled Enterprise.
NSEI 6111 Software Frameworks (3 sem. cr.)
This course introduces some of the implementation options available for information systems, focusing on composition and re-use rather than construction from scratch. Students apply widely used components to build up-to-date web applications. Topics include common software system frameworks; components and toolsets; open source and proprietary software ecologies; staying current with communities of practice. Prerequisite: Object Oriented Programming for ISM or equivalent.
NSEI 6301 Information System and Service Analysis and Design (3 sem. cr.)
This course focuses on the "front end" of information system and service design: understanding user and customer behaviors and requirements, and designing the functions and interfaces that support them. Topics include requirements analysis; contextual design and user modeling; iterative design; human-computer interaction. Prerequisites: Business Architecture and Process; Software Frameworks
NSEI 6112 System and Service Architecture (3 sem. cr.)
This course focuses on the "back end" of information system and service design: mapping the desired functions onto systems structures that have desirable properties. Topics include system architecture processes and idioms; mapping architectures onto implementations; design for reliability, security, modularity, scalability. Prerequisite: Information System and Service Analysis and Design
NSEI 6721 Organizational and Social Dimensions of Information Systems (3 sem. cr.)
In this course, students place their technical and process work in a human context, focusing on issues and impacts in a broader domain. Topics include organizational behavior and change; intellectual property issues; ethics, professionalism and social impact; privacy and security. Prerequisite: Business Architecture and Process.
NSEI 6511 Information Systems Project Management (3 sem. cr.)
Students develop the skills needed to plan, lead and manage an information systems project. Topics include estimation, budgeting and scheduling; risk management; team leadership; engineering process management; open source processes. Prerequisite: System and Service Architecture
NSEI 6561 Service and Sourcing Management (3 sem. cr.)
Students learn to manage projects and programs that span multiple organizations. Topics include process and best practices for qualification, acceptance and assurance; service level agreements; relationship management; supply chain strategy. Prerequisite: Information Systems Project Management.
Business Information Management Specialization Courses
NSEI 6631 Data Warehousing and Business Intelligence (3 sem. cr.)
Students learn key approaches to the integration of enterprise-wide information to support business strategy and decision-making. The course covers issues in data acquisition, storage, retrieval and analysis. Topics include data warehouses; data marts; dashboards, KPIs and scorecards; online analytical processing; and data visualization.
NSEI 6661 Business Analytics and Data Mining (3 sem. cr.)
Students learn and apply techniques for inference and discovery in large data sets. Topics included statistical inference; exploratory data analysis; data mining; text mining; machine learning for predictive modeling. Prerequisite: Data Warehousing and Business Intelligence
Customer Relationship Marketing Specialization Courses
NSEI 6732 Marketing (3 sem. cr.)
This course provides students with an understanding of marketing and its relationship to the successful management of today’s business organizations. It focuses on how managers assess the environment and make business decisions based on available evidence or in the face of incomplete market information and rapidly changing markets. The course also examines how to develop marketing strategies that drive profitability, such as choosing a market segment to target and deciding how to differentiate products or services from the competition’s. Finally, the course includes an overview of marketing-mix decisions, such as how to price, distribute, and promote products or services in a way that is consistent with the selected target market and desired positioning.
NSEI 6621 Customer Relationship Management (3 sem. cr.)
Students learn the architecture and function of CRM systems, and gain insight into their planning, deployment and management. Topics include sales force management; customer databases; product information databases; front office support; customer support; campaign management; marketing analytics; vendor and open-source tools. Prerequisite: Marketing.
Enterprise Information Security Specialization Courses
NSEI 6841 Information Security Challenges and Solutions (3 sem. cr.)
This course surveys some of the fundamental issues and techniques in information systems security, preparing students to analyze and solve problems. Topics include issues of authentication and authorization; common vulnerabilities and attacks; prevention and detection; information security best practices; information security and privacy technologies.
NSEI 6781 Information Security Governance (3 sem. cr.)
This course covers information security issues in an organizational context, recognizing the increasing stakes in keeping systems safe from tampering and disclosure. Topics include management structures and processes for enterprise information security; information security in the supply chain; legal, regulatory, audit and policy issues; risk management and the business case for information security. Prerequisite: Information Security Challenges and Solutions.
IT Strategy and Governance Specialization Courses
NSEI 6713 Business Strategy for Competitive Advantage (3 sem. cr.)
This course focuses on the development and implementation of business strategies that enable competitive advantage, with an emphasis on understanding the current environment in which the organization competes and forecasting how that environment may change.
NSEI 6771 IT Governance (3 sem. cr.)
This course deals with the effective alignment of information systems with corporate strategy, recognizing the key role that they play in organizational effectiveness. Topics include decision processes and accountability; the allocation and management of internal and external resources; risk management; value and performance metrics; and legal, regulatory, compliance and audit issues. Prerequisite: Business Strategy for Competitive Advantage.
Managing Global Software and Service Supply Chains Specialization Courses
NSEI 6521 Global Information Systems Development (3 sem. cr.)
Students learn how to organize development projects in a the global service marketplace, based on key considerations and best practices in outsourced and offshore development. Topics include legal, economic, cultural and intellectual property issues; 24-hour development; strategic division of labor; case studies of specific geographies; quality and process standards.
NSEI 6562 Global Services Management (3 sem. cr.)
Students learn the most important issues and practices for both clients and service providers. Topics include IT and business process outsourcing; managing a services business; global human resources; service supply chain management and governance; client relationship management.
NSEI 6981–6985 ISM Capstone (3 sem. cr.)
The capstone course provides students with the opportunity to integrate their specialization areas with other program concepts and skills in a group or solo analysis and design project. Students analyze the technical, business, policy and social considerations inherent in their project. Prerequisites: Service and Sourcing Management; completion of a two-course specialization track.
