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  • School of Management

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      • Ph.D. in Applied Management and Decision Sciences
      • Master of Business Administration
      • Master of Information Systems Management
      • B.S. in Business Administration
      • B.S. in Computer Information Systems
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Understand the market and its relationship to the successful management of today’s business organizations. Review marketing strategies that drive profitability and the appropriate marketing mix decisions. Learn the architecture and function of CRM systems for planning, deployment and management.

Completion Requirements

• 33 semester credit hours
  • Core courses (24 sem. cr.)
  • Specialization courses (6 sem. cr.)
  • Specialization capstone course (3 sem. cr.)
• Minimum 3.0 GPA

Estimated time to completion: less than 2 years, depending on individual progress, credits transferred, and pre-requisite course. For a personalized estimate of your time to completion, call your enrollment advisor at 866-492-5336.

Walden offers frequent start dates so that you can begin when it’s convenient for you. Next Start Date: June 23. Admission policies vary by program. Call 866-492-5336 or apply now.

The courses are delivered in a prescribed sequence. Each 16-week semester, except for the first and last semester, includes two consecutive 8-week courses.

Core Courses

Course Code	Course Title	Credits
	Semester 1
NSEI 6701	Managing the IT-Enabled Enterprise	3
NSEI 6712	Business Architecture and Process	3
	Semester 2
NSEI 6111	Software Frameworks	3
NSEI 6301	Information System and Service Analysis and Design	3
	Semester 3
NSEI 6112	System and Service Architecture	3
NSEI 6721	Organizational and Social Dimensions of Information Systems	3
	Semester 4
NSEI 6511	Information Systems Project Management	3
NSEI 6561	Service and Sourcing Management	3

Specialization Courses

Course Code	Course Title	Credits
	Semester 5
NSEI 6732	Marketing	3
NSEI 6621	Customer Relationship Management	3

Capstone Course

Course Code	Course Title	Credits
	Semester 6
NSEI 6983	ISM Capstone-CRM	3

Prerequisite Course for Students Without a Computing Degree

Taken after NSEI 6712 Business Architecture and Process

Course Code	Course Title	Credits
NSEI 3381	Object Oriented Programming for ISM	3

Course Descriptions

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