Assessment of Walden University Student Satisfaction, Demographics and Social Impact

(updated February)

Walden University, one of the leading providers of online education, has released updated information that tracks its students and alumni, their opinions of the university, and their eventual outcomes. The project, Demonstrating Accountability, Transparency and Assessment (DATA), provides detailed information about Walden’s students as well as student learning, student and alumni satisfaction, and the social impact of students and alumni in their communities and workplaces.

DATA is part of Walden’s ongoing commitment to communicate information about who its students are, what they are expected to learn at Walden, and how they are applying this knowledge to advance their careers and effect positive social change. The following information is a snapshot of the larger project that can be found in full at www.WaldenU.edu/DATA.

Demographics: Women are leading the way. Walden’s total student population is three-quarters female (77.2%), with women representing 76.4% of students in undergraduate programs. Walden graduate students are 41.5% white and 38.6% black, while 41.0% of undergraduates are white, 33.8% are black, and 14.8% are Hispanic or Latino. Walden students continue to be most heavily represented in the 30–39 age demographic followed by those age 40–49, but there is also significant representation among those age 24–29 years and 50–59 years.

Walden students are satisfied with the university. Nearly nine out of 10 (85.2%) Walden students are satisfied or very satisfied with Walden. In addition, a majority of Walden international students (91.3%) are satisfied or highly satisfied with Walden. More than 84% of Walden students and 89% of alumni are likely or very likely to recommend Walden to others.

2013 Student Satisfaction Survey

They’re developing skills and achieving. Alumni assessed themselves on a variety of skill sets before and after their Walden experiences. Self-ratings differed at a statistically significant level, showing improvements on each skill, most prominently in conducting mixed-methods research, interpreting published research findings, performing qualitative and quantitative analyses, designing research projects, and leading positive social change. A number of Walden doctoral alumni have reported achievements such as delivering at least one presentation at a conference (90.7%). In addition, 33.7% have published at least one peer-reviewed article, and 27.5% have published at least one article in a trade magazine or journal.

They’re prepared: Walden alumni report a direct impact on their careers. Nearly nine out of 10 (86.9%) alumni report that the Walden curriculum was relevant to their daily life and work. Three-quarters (79.1%) of graduates say they are prepared to pursue professional opportunities in a new area or to teach in a higher education institution (71%), while 86.9% of graduates say their education helped them enhance their professional performance. Nearly two-thirds (63.1%) of recent Walden graduates are applying what they learned to their career to a great or very great extent.

2014 Alumni Satisfaction Survey

Employers of Walden graduates are pleased. A total of 87.4% of surveyed employers of Walden graduates reported that they are satisfied or very satisfied with the Walden graduate employed at their organization. Almost all (97.1%) employers of Walden graduates surveyed say they would hire another Walden graduate. Employers also reported that Walden graduates’ professional skills and performance have improved since attending Walden, including in areas such as oral communication (78.2%), research (74.9%), leadership (74.5%), pursuing professional development opportunities (73%), and written communication (71.2%). In addition, a majority of employers surveyed said they believe online degrees are equal to or more valuable than degrees earned in a face-to-face setting.

The Walden Employer Survey

Walden alumni are effecting positive social change. Part of Walden’s mission is to provide a diverse community of career professionals with the opportunity to transform themselves as scholar-practitioners so they can effect positive social change. Four out of five (84.3%) Walden alumni report that Walden has helped them effect social change to a very great, great, or moderate extent. Walden alumni also have a 68.9% average rate of volunteerism, compared with the national average among college graduates of 42.4%, and have trained others using skills or knowledge gained at Walden (60.9%), served as a mentor (67.9%), or served in a leadership capacity at work (68.5%).

2014 Alumni Satisfaction Survey