Narrator
From the time you first contact Walden, we provide the services, resources, and specialists to help you make an informed decision about your education. When you request information about Walden University, an enrollment advisor will contact you.

Reginald White
(Enrollment Manager)

The enrollment advisors, they’re an essential part of the student experience here at Walden. They’re an essential part of establishing that initial rapport and relationship, identifying the students’ needs, and matching them up with one of our degree programs that’ll meet their needs.

Charmayne Avant
(Enrollment Advisor)
After the initial contact I tell them a lot more about the university, the programs that are offered, and I kind of match what we offer to what their needs are, and make sure that what we offer from an educational standpoint is best for that student so it is an enjoyable experience from beginning to end.

Narrator
Our enrollment advisors want to understand your personal and professional goals so they can answer your questions, discuss your options, and guide you through the admission and financial aid application process. 

Jason Nimorwicz
(Enrollment Advisor)

As an enrollment advisor, I take in the phone calls and inquiries, [and] help them to understand what we offer, identify where they come from, what their needs are, what their background is, what they’re passionate about. I help them make decisions on how to fund their degree, whether it be work support or financial aid or other mechanisms to pay for their degree. I really give them all the information they’re going to need to make a very informed decision.

Richard Edwards
(Ph.D. Applied Management & Decision Sciences Student)

My enrollment advisor was great. When we made our initial contact he explained to me the process of enrollment with Walden University and the Ph.D. program and what the requirements were. He evaluated my transcripts from my previous degree. He maintained contact with me on a regular basis to make sure I didn’t have any additional concerns or questions.

Rosa Gutierrez
(B.S. Business Administration Graduate)

When I was looking at bachelor’s schools I was trying to transfer credits. Walden’s enrollment advisor worked with me to obtain those records and allowed me to transfer the associate program into Walden. The enrollment advisor did it in a week. So that just sold Walden to me as a school that cared about me as a student.

Narrator
As your primary connection to Walden, your enrollment advisor is there to help you begin your Walden experience with confidence.

Gayle Hawkins
(Enrollment Advisor)

I am a relationship person, and that’s the most important thing you can put across to someone calling in. You’re not selling them; they want you to listen to what they’re calling about, they want you to understand what their goals are. And that’s my job, to listen, find out what their goals are, and put them in the best position. If it’s not Walden, that’s OK; if it’s Walden, we’re a great university.

Richard Edwards
(Ph.D. Applied Management & Decision Sciences Student)
My enrollment advisor was very personal, he was very prompt, and I didn’t feel like I was a number; I was Rick Edwards. And when I called him to ask him a question, or if he called me, it felt like it was out of genuine concern for my welfare.

Narrator
Walden also offers bilingual enrollment advisors who answer questions in Spanish or Portuguese.

Liz Castro
(Enrollment Advisor)

I am a bilingual enrollment advisor and what that means is that I am able to speak with students who are comfortable speaking Spanish first, and so I’m able to walk students through the enrollment process, speaking Spanish if they desire to. To be able to speak to them in their native language kind of instills a certain confidence in them, and basically assures them that they can have all of their questions answered correctly as opposed to having to struggle through a language barrier and not necessarily be comfortable asking a question in English. But students do understand that our program is completely in English, and students have to be comfortable speaking, reading, and writing in English, and they also have to demonstrate an English proficiency by taking an exam.

Narrator
Your enrollment advisor will work with the Office of Admissions on your behalf for application and transfer of credit. He or she will coordinate tuition payment options with the Office of the Bursar, and partner with the Office of the Registrar on your initial course schedule.

Kimberly Franklin
(Ph.D. Psychology Student)

My enrollment advisor was very informative. He was very personable. We talked for an extended amount of time also, and I felt very comfortable with it. I had been out of school for a while so I was a little hesitant at first but he was very reassuring.